Did You Miss These Items of Interest? Greg Kihlström February 3, 2016 Agency, Bottom Left Sponsored, DigitalWhile you were catching up on sleep and all your favorite shows during the recent snowstorm, Circuit City was busy finalizing plans for their comeback this spring, Facebook was getting ready to launch live...
The Long-View Customer Experience Model Optimization (Part Five) Greg Kihlström January 20, 2016 Agency, Insights1 CommentOver the course of the previous four articles, which you can find in Insights on the Capitol Communicator website, we have reviewed the fundamentals of Long-View Customer Experience. We now understand the...
The Long-View Customer Experience Model Expectations (Part Four) Greg Kihlström January 7, 2016 Agency, Bottom Left Sponsored, InsightsBy Greg Kihlström Over the course of three articles, which you can read in Insights on the Capitol Communicator website, we have reviewed the basic of Long-View Customer Experience. We have also...
Digital Marketing Updates You May Have Missed Greg Kihlström December 19, 2015 Bottom Left Sponsored, Communications, Digital, Marketing, UncategorizedThe release of more than 25 relevant updates has our ears ringing! From new releases of Google Maps and Google Photos to Facebook’s work-friendly platform, this holiday season is definitely one to be...
Long-View Customer Experience Model: Engagement and Action (Part Three) Greg Kihlström December 10, 2015 Agency, Bottom Left Sponsored, Insights, MarketingOver the course of the past two articles in this five-part series, we have learned that Long-View Customer Experience is the the “pathway” in which customers move throughout the interaction with brands. In...
Google Updates and Other Items of Interest Greg Kihlström December 4, 2015 Communications, Digital, UncategorizedWe all are busy and, sometimes, important items pass us by. Check out this collection of updates that you may have missed: Google Breaks “The App Who Cried Wolf” Syndrome With An Important...
Long-View Customer Experience Model: Awareness and Perception (Part Two) Greg Kihlström November 19, 2015 Agency, Insights, MarketingIn the first article in this five-part series, we discussed the marketing principles of building consistent, cross-channel marketing efforts and high-quality customer experiences. This article will further our...
Facebook, Google and Other Items of Interest Greg Kihlström November 12, 2015 Insights, UncategorizedWe all get busy and sometimes important items pass us by. Every other week, Carousel30 will be collecting important stories for communicators that you may have missed while crunching on a deadline or taking a...
Did You Miss These Items of Interest? Greg Kihlström October 30, 2015 Digital, Top Center Sponsored, UncategorizedWe all get busy and sometimes, and important items pass us by. Every other week, Carousel30 will be collecting the important stories for communicators that you may have missed while crunching on a deadline or...
What is Long-View Customer Experience? (Part One) Greg Kihlström October 22, 2015 Agency, InsightsThis is the first article in a five-part series for digital marketers who are looking for a clear, concise way to talk about and address the relationship that their customers have both to their...
