“AI replacement dysfunction” on the rise
There isn’t a ton of evidence to suggest that the introduction of AI has led to significant job losses, yet, states Gizmodo, it has led to “a significant amount…
CRM & Loyalty Symposium: The Future of Customer Relationships, March 18, 5:30-8:00 pm
Response Labs, along with AMA Baltimore, will present a forward-looking discussion on how brands are evolving their approach to acquiring, engaging and retaining…
The Agile Brand Guide® releases 2026 edition of Customer Journey Management & Orchestration book
Curated by Greg Kihlström of The Agile Brand, with contributions from leading voices across marketing, CX, and customer decisioning The Agile Brand announced the…
Rev. Jesse Jackson’s legacy and three lessons for business communication leaders
By Neil Foote Rev. Jesse L. Jackson spent his life fighting for fairness. For those of us in business, marketing and communications, his story…
State of Wikipedia report for February 2026
In February 2026, the Wikipedia Chaos Index sits at 95 which is considered critical levels of chaos. This means that we recommend extreme caution…
Designing for the future: How Response Labs balances human connection with digital precision
By Response Labs In today’s fast-paced marketing landscape, digital design is evolving faster than ever. The most effective brands aren’t just…
Press Release Distribution Terms Explained: A Beginner’s Guide to PR, SEO and GEO
By Issac Morgan, Staff Writer, Newsmatics, Inc. Let’s face it. When you start looking for ways to get your news in front of…
YouTube revenue in 2025 reported at more than $60 billion
YouTube reported more than $60 billion in revenue for 2025. According to The Hollywood Reporter: “The new disclosure covers revenue across advertising as well…
2026 will see shift from simply adopting AI to orchestrating its full potential, states Weber Shandwick report
As the marketing and communications landscape evolves in 2026, an in-depth report from The Weber Shandwick Collective states we are seeing a pivotal…
Washington Post laying off about 30 percent of its employees, including more than 300 journalists
The Washington Post is beginning a widespread round of layoffs that are expected to decimate the organization’s sports, local news and international coverage,…
Super Bowl evolves into “one of the biggest cultural and advertising moments” of the year
The Super Bowl, February 8, has evolved from a football game into one of the biggest cultural and advertising moments of the year. It’…
The blueprint for hyper-personalization
By Response Labs The digital media landscape is not just evolving—it’s undergoing a tectonic shift. As third-party cookies crumble and walled…
Davos 2026 shows why communicators matter more than ever
Every January, Davos offers a real-time pulse check on what’s driving global leadership. This year’s meeting sent a clear signal for…
The Data Maturity Checklist: Five Gaps Killing Your Paid Audience Scale
By Response Labs You’ve optimized creative. You’ve tightened your bid strategy. Yet, your Return on Ad Spend (ROAS) remains capped. What now?…
Edelman Trust Barometer finds reshaping of trust and leadership
If it feels harder than ever to break through, build common ground, or even agree on basic facts, the 2026 Edelman Trust Barometer puts…
