Now part of Fabric Meet Fabric
Author

Greg Kihlström

Greg is a best-selling author, speaker, and entrepreneur, currently an advisor and consultant to top companies on customer experience, employee experience, and digital transformation initiatives as Pr

Insights

Imagine if booking a doctor’s appointment was as effortless as ordering takeout or depositing a check. In her groundbreaking new book, Shop Stream

Jan 7, 2025
New Book “Shop Stream Heal” by Adeline Ashley Redefines Patient Care for the Digital Age
Insights

Here we go again. Another year, and more predictions. First, however, let’s look briefly back at the last year. It turns out that

Jan 2, 2025
Three predictions for 2025, a year of significant transformation
Insights

For those able to make it to Nashville for the 2024 Forrester CX Summit North America, there was a lot to see, hear, and

Jun 21, 2024
Three takeaways from Forrester CX Summit
Marketing

As the marketing world moves increasingly towards the need for greater first-party data solutions to power personalization and mitigate effects from third-party

May 7, 2024
New edition of best-selling customer data platform guide provides expanded insights from industry leaders
Agency

As the primary method of competitive differentiation between most brands today, customer experience is as important as ever to the enterprise. While most companies

Apr 9, 2024
New edition of Customer Experience book by Greg Kihlström discusses how brands can measure and maintain their competitive advantage
Insights

Delighted Customers with Mark Slatin joins The Agile Brand podcast network From the creators of the award-winning The Agile Brand with Greg Kihlström

Mar 7, 2024
The Agile Brand adds CX-focused podcast hosted by Mark Slatin to its network of shows
Insights

A new book by Greg Kihlström discusses follow-through on key priorities as the competitive differentiator between leading and lagging businesses What do our

Jan 16, 2024
Marketing

By Greg Kihlström The latest book in its Agile Brand Guides series educates marketers on how to create text, image, and video content using

Nov 7, 2023
New Agile Brand Guide helps marketers create more effective content at scale with Generative AI
Marketing

By Greg Kihlström The Agile Brand released the latest book in its Agile Brand Guides series to educate marketers on how to utilize a

Oct 10, 2023
New Agile Brand Guide provides framework for marketers to utilize KPIs and metrics for improved results
Marketing

The Innovation Economy launches with three distinct looks at the future of work From the creators of the award-winning The Agile Brand with

Sep 6, 2023
New podcast from The Agile Brand discusses factors driving business innovation
Marketing

The latest book in its Agile Brand Guides series educates marketers on how to design, build and implement chat bots, conversational AI and live

Aug 8, 2023
New Agile Brand Guide helps marketers have more compelling real-time interactions with their customers
Marketing

By Greg Kihlström Artificial intelligence’s impact on business today, particularly in the marketing world, cannot be ignored. From the unprecedented adoption of ChatGPT

Aug 3, 2023
AI for Marketers: The Hype and Reality of Generative AI
Marketing

The demands on marketing teams within the enterprise continue to compound as rising expectations from stakeholders and consumers require improvements in results from marketing

Jul 11, 2023
The Agile Brand releases the latest book in its Agile Brand Guides series to educate marketers on how to build and optimize high-performing teams, processes and platforms
Marketing

By Greg Kihlström The Agile Brand Guide releases the latest book in its series to educate marketers on how to design, build and implement

Jun 13, 2023
New Agile Brand Guide helps marketers create a winning marketing technology infrastructure in their organization
Marketing

Marketing moves at a faster pace than ever. Many teams have implemented practices utilizing Agile principles, such as Scrum, Kanban, or similar methods, to

May 2, 2023
The latest Agile Brand Guide helps marketers at large organizations successfully implement Agile Marketing
Thanks to our sponsors
GK5A Crosby Spurrier Elevation RP3 Yes& Response Labs Design Army Eli Meir Kaplan The Mather Group Storyfarm Higher Logic JD/PR Silimeo Group