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Author

Greg Kihlström

Greg is a best-selling author, speaker, and entrepreneur, currently an advisor and consultant to top companies on customer experience, employee experience, and digital transformation initiatives as Pr

Jobs

Carousel30’s summer internship program will place you in the marketing/accounts department four days a week for 14 weeks. You will receive valuable

Mar 24, 2016
Summer 2016 Marketing Internship Position at Carousel30
Digital

We understand. You were so busy daydreaming about leaving your office for the warm weather that you missed out on recent updates of interest.

Mar 18, 2016
Updates of Interest: Snapchat, Wikipedia and Apple
Digital

We all get busy and sometimes important items pass us by. Carousel30 , a Capitol Communicator sponsor, is collecting important stories for communicators that you

Mar 4, 2016
Did You Miss These Items of Interest?
Digital

While you were catching up on sleep and all your favorite shows during the recent snowstorm, Circuit City was busy finalizing plans for their

Feb 3, 2016
Did You Miss These Items of Interest?
Agency

Over the course of the previous four articles, which you can find in Insights on the Capitol Communicator website, we have reviewed the fundamentals

Jan 20, 2016
The Long-View Customer Experience Model Optimization (Part Five)
Agency

By Greg Kihlström Over the course of three articles,  which you can read in Insights on the Capitol Communicator website, we have reviewed the

Jan 7, 2016
The Long-View Customer Experience Model Expectations (Part Four)
Marketing

The release of more than 25 relevant updates has our ears ringing! From new releases of Google Maps and Google Photos to Facebook’s

Dec 19, 2015
Digital Marketing Updates You May Have Missed
Marketing

Over the course of the past two articles in this five-part series, we have learned that Long-View Customer Experience is the the

Dec 10, 2015
Long-View Customer Experience Model: Engagement and Action (Part Three)
Digital

We all are busy and, sometimes, important items pass us by. Check out this collection of updates that you may have missed: Google Breaks

Dec 4, 2015
Google Updates and Other Items of Interest
Marketing

In the first article in this five-part series, we discussed the marketing principles of building consistent, cross-channel marketing efforts and high-quality

Nov 18, 2015
Long-View Customer Experience Model: Awareness and Perception (Part Two)
Insights

We all get busy and sometimes important items pass us by. Every other week, Carousel30 will be collecting important stories for communicators that you

Nov 12, 2015
Facebook, Google and Other Items of Interest
Digital

We all get busy and sometimes, and important items pass us by. Every other week, Carousel30 will be collecting the important stories for communicators

Oct 30, 2015
Did You Miss These Items of Interest?
Agency

This is the first article in a five-part series for digital marketers who are looking for a clear, concise way to talk about

Oct 22, 2015
What is Long-View Customer Experience? (Part One)
Agency

Carousel30 was awarded one of the coveted 50 Corporate Culture Awards from Washington SmartCEO. The Corporate Culture Awards celebrates companies in Greater Washington that

Oct 19, 2015
Carousel30 Wins Washington SmartCEO Award
Digital

We all get busy and sometimes important items pass us by. Every other week, Carousel30 will be collecting the important stories you may have

Oct 16, 2015
Did You Miss These Items of Interest?
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